Returns & Exchanges

At CODE 118, we want you to be completely satisfied with your purchase. If you are not perfectly happy with your fashion items, we offer a 30-day window for easy returns and exchanges.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging, ensuring all tags are still attached and the garments are unworn.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

  • 4.
    Ship and Track

    Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange once received.