Returns & Exchanges
At CODE 118, we want you to be completely satisfied with your purchase. If you are not perfectly happy with your fashion items, we offer a 30-day window for easy returns and exchanges.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are still attached and the garments are unworn.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; we will process your refund or exchange once received.